Login here If you remember your password. What is a high-context culture? Search for:. Social Media. In some instances, less damage will be done by letting him trail that toilet paper down the hallway! He'll eventually discover it on his own and suffer less loss of face, especially as everyone pretends not to have seen. The need to "save face" can cause people to demonstrate some strange behaviors.
For instance, you may spend the day picking out a thoughtful gift for a friend and meticulously wrap it, only to have them put it aside like it's no big deal. This is done so they can open the gift in private and save face in case it's something they can't use. Also, if the gift is too expensive, they may lose face because they fear being unable to reciprocate later, as is typically expected. Instead of avoiding the notion of saving face, embrace it and enjoy deeper interactions.
Doing so allows you a quick peek behind the curtain of the local culture. Unless physical harm is imminent, there are very few reasons to shout angrily in Southeast Asia—particularly Thailand.
Raising your voice with someone in public is strictly frowned upon. Causing a scene makes bystanders lose face through embarrassment suffered on your behalf. They may actually scurry away from the scene to save face! Even if you win whatever argument, you'll lose as a whole. Although frustrating, remain patient and calm until both parties reach a positive resolution.
In Thailand, you are expected to calmly add one more smile to the "Land of the Smiles. Even if you are in the right and your complaint is justified, making a small compromise will allow the other party to save face—and that's a very good thing for future interaction.
Always be thinking of how you can help the other party to save face. In many Asian countries, a nervous giggle or laugh can indicate someone is becoming uncomfortable. People will often laugh when risking a loss of face, or even when they're forced to say "no. They are to face oppression with humble persistence and absolute conviction. She narrowed her eyes, bit her lip as if to chew over the question, and whisked some stray blond hairs away from her face. It is most peculiar, and when he plays that way, the most bewitching little expression comes over his face.
Bernard stood there face to face with Mrs. Vivian, whose eyes seemed to plead with him more than ever. A Yankee, whose face had been mauled in a pot-house brawl, assured General Jackson that he had received his scars in battle.
They need to attract, retain, and motivate teams and employees across distances, time zones, and cultural differences. They must move in many circles, think in many styles, and run their businesses as global citizens. From a personal standpoint, the concept of saving face is of universal importance. Being able to relate to others, find commonalities, and work toward a common goal are all wrapped up in how each person understands and protects the face of others. No other motivator, including monetary compensation, can truly lead to optimal success in any group setting without considering face, and my book highlights how that is so.
The ability for people to save and build face is the social currency of our time. More than ever, leaders must win the trust and respect of their counterparts. Building authentic and lasting human relations may be the most important calling for leaders in this century. Saving face is far more than highlighting the importance of not embarrassing someone. It is also about developing an understanding of the background and motivations of others to discover the unique facets of face that each of us possesses.
Without such an understanding, even the most well-intentioned individuals risk causing others to lose face without even knowing it. Without positive intention and acceptance, the act of saving face can be perceived as manipulative, superficial, or phony.
As an example of how to save face, I often share the story of Jeff, the finance director of a multinational company. As Finance Director, Jeff had designed and deployed the entire cash flow process that allowed this employee to commit the fraud undetected. An optimistic and trusting person, Jeff had included minimal anti-fraud and anti-theft controls in the design. Jeff felt entirely responsible and personally victimized.
The stress consumed Jeff: He lost weight, lost sleep, and developed a bad rash. When the day of the meeting arrived, the team waited nervously in a conference room. The COO walked in. The company was insured and would be made whole. And you seem well on your way, from what I can see.
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